Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide, such as your name, address, and email address. Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address to gather information about your browser and operating system.

If applicable, and with your permission, we may send you marketing emails about our store, new products, and updates.

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific purpose only.

If we request your personal information for secondary reasons, such as marketing, we will ask you directly for your explicit consent or provide an option to decline.

How do I withdraw my consent?
If you opt-in and later change your mind, you may withdraw your consent at any time by contacting us at customerservice@pianotraders.co.nz or by mail at Piano Traders [Re: Privacy Compliance Officer] 90 Mt Eden road, Auckland, Auckland, NZ, 1024

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – WORDPRESS AND WOOCOMMERCE

Our store is hosted on WordPress and uses WooCommerce to power our e-commerce platform. Your data is stored securely within WordPress’s data storage, databases, and the general WooCommerce application, all of which are protected by a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, your credit card data is encrypted in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). The transaction data is stored only as long as necessary to complete your purchase. After completion, it is deleted.

For more information, you may refer to WooCommerce’s Privacy Policy.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers used by us will only collect, use, and disclose your information to the extent necessary for their services.

However, certain providers, such as payment gateways and transaction processors, have their own privacy policies. We recommend reviewing their policies to understand how they handle your personal information.

If your transaction involves third-party providers in another jurisdiction, your information may become subject to that jurisdiction’s laws.

Once you leave our website or are redirected to a third-party site or application, this Privacy Policy no longer applies.

Links:
Clicking on links within our store may direct you to third-party sites. We are not responsible for their privacy practices and encourage reviewing their policies.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to prevent unauthorized access, misuse, loss, or disclosure.

Credit card information is encrypted using secure socket layer technology (SSL) and stored using AES-256 encryption. While no method of internet transmission or storage is 100% secure, we comply with PCI-DSS standards and follow additional security protocols.

SECTION 7 – COOKIES

We use cookies to enhance your experience. Here’s a list of cookies we use:

_session_id: Stores session information.
_woocommerce_recently_viewed: Tracks recently viewed products.
wp_woocommerce_session: Contains a unique code for identifying your cart.
You can choose to opt out of cookies via your browser settings.

By using this site, you confirm that you are at least the age of majority in your location or have given consent for any minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting. If significant changes occur, we will notify you here.

If our business is acquired or merged with another company, your information may be transferred to ensure continued service.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at customerservice@pianotraders.co.nz or by mail at Piano Traders [Re: Privacy Compliance Officer] 4/19 Edwin Street, Mount Eden, Auckland 1024, New Zealand —-